John Petrucci – Terminal Velocity – CD Encore Records Ltd

Fast Shipping and Professional Packing

We can offer a variety of shipping options due to our long-term partnership with UPS FedEx DHL. Our warehouse staff are highly trained and will pack your goods in accordance with our exact and precise specifications. Your goods will undergo a thorough examination and will be properly packaged prior to being delivered. We ship to thousands of customers each day from multiple countries. The fact that we are committed to becoming the biggest online retailer in the world is obvious. Warehouses and distribution centers are located throughout Europe as well as the USA.

Note: Orders with more than one product are assigned a particular processing time based on the individual product.

Prior to shipping, we check the item carefully before shipping. The majority of orders are delivered within 48 hrs. The delivery time will be between 3-7 days.

Returns

The stock is dynamic and we cannot completely manage it because of the fact that several parties are involved, including our warehouse and factory. The actual stock levels can fluctuate at any moment. It is possible that inventory could run out once the order has been made.

Our policy lasts for thirty days. If it's been more than 30 days since the date you purchased your item We're sorry to say that we can't offer you a full refund or exchange.

You are able to return a product when it's unopened and is in the same condition as when you first received it. You must have the item in the original packaging.